Frequently Asked Questions

Everything you need to know about your beauty and wellness journey with us.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a tracking link so you can follow its journey to your doorstep.

Are Body & Us products cruelty-free?

Yes, we are committed to ethical beauty. None of our products or ingredients are tested on animals, and we work exclusively with suppliers who uphold these same standards.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return lightly used products within 30 days for a full refund or store credit.

Are your products safe for sensitive skin?

Most of our products are formulated with natural, skin-loving ingredients. However, we recommend checking the full ingredient list on each product page and performing a patch test before full application.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.